Total Cost Reporting

Resource Hub

Everything you need to understand, explain and communicate TCR with confidence.

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Access playbook

Why TCR matters:

1
Product-level costs disclosure

2
Greater transparency

3
Improved client conversations

4
Standardized reporting

What's changed?
Previously embedded
product-level costs
Itemized product-level costs
More personalized and detailed performance information

New

Turning Regulation into Opportunity: CE-accredited module

Total Cost Reporting is changing how investment costs are disclosed to clients. This CE-accredited course helps advisors understand upcoming changes, prepare for client conversations, and communicate the value of advice with confidence.

Get your CE credits
Understand the changes

Learn what TCR means for your business
Learn on demand

Complete the module at your own pace
Lead client conversations

Communicate your value with confidence

Advisor resources

The total cost reporting advisor playbook

The total cost reporting advisor playbook is a practical resource designed to help you prepare for client discussions with confidence. Inside, you'll find:

Conversation guides

Client-ready messaging

Objection-handling frameworks

Generational communication tips, and

Strategies for articulating the value of advice in a more transparent environment.

Whether you're preparing clients for upcoming statement changes or responding to questions about costs, this playbook can help you turn transparency into stronger client relationships.

Access playbook

New enhanced client statement coming soon

Clients will receive an enhanced year-end statement with new features designed to provide greater transparency into contract performance and costs. Updates include:

a clearer breakdown of contract costs and guarantees

a personalized rate of return based on each client's investment experience.

Review the sample statement highlights to see what's changing and prepare for client conversations.

View statement

Advisor FAQ

What will clients see on their statements?
Total cost summary (in dollars)
Total cost as a percentage of average account value
Personalized rate of return calculations

Advisor FAQ

Client FAQ

Articles

Advisor

MER + TER = FER: what it means for clients

2 min read

Advisor

Helping clients interpret costs and overcome loss aversion

3 min read

Client

Beyond costs: the value of advice

3 min read

Advisor

Helping clients build financial literacy in a changing disclosure landscape

3 min read

Client

What is Total Cost Reporting? (client-friendly article)

2 min read

Advisor

TCR: understanding what's coming next

2 min read

Have a question or need support?

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